Concentrix Off Campus Drive | For Team Leader Operation
Concentrix Recruitment Drive 2022
| Company Name | Concentrix |
| Job Role | Team Leader Operation |
| Qualification | Any Bachelor’s Degree |
| Branch | Any Branches |
| Batch | 2018, 19, 20, 21, 22 |
| Salary | INR 5 LPA* |
| Experience | Fresher |
| Location | Pune |
Job Description For Concentrix
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
Eligibility Criteria For Concentrix Drive 2023
Any Bachelor’s Degree Candidates Apply This Position with 2018 To 2022 Pass Out Student.
Job Responsibilities For Concentrix Drive 2022
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees and provide timely updates
Provide subject matter expertise in handling escalated customer calls as needed
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
Preferred skill To Apply Concentrix Drive
Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
Work well under pressure and follow through on items to completion.
Strong communication skills, both written and verbal.
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
Ability to mentor, coach and provide direction to a team of employees.
Willingness to work a flexible schedule.
Apply Link-https://jobs.concentrix.com/global/en/job/CONCGLOBALR1326724EXTERNALENGLOBAL/Team-Leader-Operations
No comments:
Post a Comment